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Enterprise sales operations

NetApp — Go To Market

Supported an enterprise Go-To-Market program by customizing Salesforce for customer data, sales processes, quotes, and partner interactions. The role covered configuration, custom engineering, integration support, releases, and production stability.

Client
NetApp, USA
Period
Jun 2016 — Jul 2018
Role
Salesforce Developer

Key contributions

Delivery highlights

  1. 01

    Worked with onsite stakeholders to clarify business requirements and translate them into Salesforce enhancements.

  2. 02

    Configured standard and custom objects, fields, layouts, validation rules, workflows, and approval processes.

  3. 03

    Developed Apex classes, triggers, SOQL queries, unit tests, and Visualforce functionality for tailored business logic.

  4. 04

    Supported integrations between Salesforce and external enterprise applications and third-party tools.

  5. 05

    Managed data migration, metadata changes, deployment, and version control using Data Loader and Perforce.

  6. 06

    Resolved production issues and supported UAT, releases, and continuous service stability in an Agile environment.

Salesforce architecture & delivery

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