TSTaj Shaik
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Public-sector appointment services

DFEH — Appointment Revamp

Revamped a public-sector appointment scheduling solution used to support discrimination-complaint services for California residents. The work focused on accessible service workflows, secure data access, scalable processing, and dependable release delivery.

Client
Department of Fair Employment and Housing, USA
Period
Jul 2018 — Jul 2019
Role
Salesforce Developer

Key contributions

Delivery highlights

  1. 01

    Designed a Lightning-based appointment scheduling platform with customer alerts and dynamic service information.

  2. 02

    Developed Lightning components, Apex services, Visualforce pages, and asynchronous Queueable and Batch processing.

  3. 03

    Configured custom objects, fields, tabs, roles, profiles, sharing rules, and tailored access controls.

  4. 04

    Built REST integrations and optimized SOQL and Apex execution for performance and governor-limit compliance.

  5. 05

    Used Data Loader for bulk-data activities and supported testing, release planning, and production cutovers.

  6. 06

    Collaborated in Agile delivery ceremonies with business analysis and quality-assurance teams.

Salesforce architecture & delivery

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